Privacy Policy

Last updated: January 2026

Introduction

Shop Equipment Service LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a contact form on our website
  • Request a quote or service
  • Communicate with us via email or phone
  • Schedule an appointment or service

This information may include:

  • Name and contact information (email, phone, address)
  • Company name (if applicable)
  • Service requirements and equipment details
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Responding to inquiries and requests
  • Scheduling and performing equipment services
  • Sending service-related communications
  • Improving our website and services
  • Analyzing website usage and trends
  • Complying with legal obligations
  • Protecting against fraud and unauthorized access

Information Sharing and Access

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in operating our business and delivering services.
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • Protection: We may share information to protect our rights, safety, or property, or that of others.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We use third-party services for:

  • Form processing and email delivery
  • Website analytics
  • Payment processing
  • Maps and location services

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt-out: You may opt out of receiving marketing communications from us.
  • Data Portability: You may request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Shop Equipment Service LLC
6078 County Road 381
Tyler, TX 75708
+1 413-466-2798
contact@shopequipmentservice.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.